Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, such as:

• Account information (name, email address, password)
• Payment information (billing address, payment method details)
• Contact information when you reach out to us
• Profile information and preferences

Usage Information

We automatically collect information about how you use our service:

• API usage data and statistics
• Screenshots generated and their metadata
• Log data including IP addresses and timestamps
• Device and browser information

Technical Information

We collect technical information to provide and improve our service:

• URLs you request to screenshot
• API request parameters and responses
• Error logs and debugging information
• Performance metrics and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our screenshot API service
• Process payments and manage your account
• Respond to your support requests and communications
• Monitor usage and prevent abuse of our service
• Improve our service and develop new features
• Send you service-related notifications and updates
• Comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Cloud hosting and infrastructure (AWS, Google Cloud)
• Analytics and monitoring services
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or if we believe it's necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Monitoring and logging of access to personal data
• Regular backups and disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account
• Payment information: As required by law and payment processors
• Usage data: Up to 2 years for analytics and service improvement
• Screenshots: Automatically deleted after 30 days unless downloaded
• Support communications: Up to 3 years for quality assurance

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@screenshotapi.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertising

You can control cookie settings through your browser. For more information, see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain countries
• Certification schemes and codes of conduct

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Sending you an email notification
• Displaying a notice on our website

Your continued use of our service after the effective date constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: